Director of Assessment and Institutional Effectiveness
Rebekah Chow is the Director of Assessment and Institutional Effectiveness at Glasgow Caledonian New York College. She holds a key role in developing the institution’s application for accreditation to the Middle States Commission for Higher Education (MSCHE) and in advancing our assessment and quality assurance program.
Prior to joining GCNYC, Ms. Chow was the Manager for Institutional Effectiveness at Vaughn College of Aeronautics and Technology, where she led the creation of an institutional effectiveness and assessment framework, resulting in the removal of MSCHE Warning status for the institution. Rebekah worked diligently to remove individuals’ fears about data and help them develop an appreciation for using assessment data in decision-making. She worked in partnership with senior leadership, faculty, and staff to set goals that supported the institution and used data to improve processes and student learning. Outside of the scope of her role at Vaughn, Rebekah worked to bring the Starfish early-alert software application to the institution. From product testing and onboarding to faculty and staff training and motivating the campus to support the initiative, Rebekah was able to successfully launch the program. Since its launch, the institution improved student retention, intelligently collected data that has helped multiple departments understand how services are being utilized and how they can improve student outcomes, and has opened channels to what became a coordinated campus care network. Rebekah was nominated by her peers and received the Employee of the Year award in 2018.
Ms. Chow earned her bachelor’s degree from Widener University and her M.A. in Higher Education Administration from SUNY Stony Brook, where she recently received the “Far Beyond” award by the Higher Education Administration Association for her exceptional service to her campus, students, faculty, staff, and other campus stakeholders. Rebekah is currently a doctoral student at the University of North Dakota, where she is studying Educational Leadership and Practice. She began her professional career in luxury retail at Saks Fifth Avenue before transitioning into academia, and held previous appointments at The Art Institute of New York City and Long Island University.